Faqs

**1. What are check-in/check-out times?**
– Likely: Check-in after 14:00, check-out before 12:00 (common standard)
– Early/late arrangements may be available

**2. Is airport transportation provided?**
– Shanghai Pudong/Hongqiao Airport transfer options
– Estimated taxi costs/duration

**3. What room types are available?**
– Standard/Twin/Deluxe rooms,套房 options
– Room capacity and bed configurations

**4. Is breakfast included?**
– Buffet breakfast details (timing, cuisine types)
– Possible extra charges

**5. What facilities are available?**
– WiFi coverage, fitness center, meeting rooms
– Business services or leisure amenities

**6. What’s the cancellation policy?**
– Free cancellation period (e.g., 48-72 hours prior)
– Deposit requirements if applicable

**7. How close is it to tourist attractions?**
– Distance to Bund (~2km), Nanjing Road (~1km)
– Metro accessibility (Line 2/10 stations nearby)

**8. Do you accept international credit cards?**
– Visa/MasterCard acceptance
– Mobile payment options (Alipay/WeChat Pay)

**9. Is there 24-hour front desk service?**
– Language support (English/Chinese)
– Luggage storage facilities

**10. Are there family-friendly amenities?**
– Extra beds/cribs availability
– Connecting room options

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